Terms of Service

Consumer Rights and Terms of Service

You are welcome to join and use The Thali Indian Cuisine Indian Frozen Food Online Shop(hereinafter referred to as the "Site"). For your protection, please read the following terms and conditions carefully. By registering as a member or making a purchase, you signify that you have read, understood, and agree to abide by these terms and conditions.

I. Terms and Conditions of Membership

  1. Membership

    • Any natural person who has reached the age of twenty and has full capacity for behavior as defined by the Civil Law of the Republic of China may apply to become a member of this website.

    • Minors under the age of 18 must obtain the consent of a legal representative to use the services of this website.

  2. Membership and Responsibility

    • Members should provide accurate and complete personal information and update it immediately if there are any changes.

    • Accounts and passwords are for members' personal use only, and members should keep them in a safe place. If improper storage leads to use by a third party, the member should be responsible for it himself/herself.

  3. Members' equity

    • Members may use the shopping services, exclusive offers, order inquiries and other functions provided by this website.

    • This website reserves the right to adjust, increase or decrease the rights of members.

  4. Membership Obligations

    • You may not use this website to engage in any behavior that violates the law, public order or good morals.

    • Do not interfere with or disrupt the normal operation of this website.

II. Consumer Purchases and Benefits

  1. Product Information

    • All products sold on this website are frozen foods and are clearly labeled on the product page with the name, ingredients, capacity, preservation method, shelf life, and price.

  2. terms of payment

    • This site offers a variety of payment methods (credit card, transfer or other announcement methods), members must complete the payment at the time of ordering before shipment.

  3. Distribution & Preservation

    • All products are shipped by frozen home delivery, please confirm and freeze the products immediately after receipt to ensure the quality.

  4. Returns and Refunds Policy

    • According to the Consumer Protection Law, food products are perishable and have a short shelf life, so the seven-day unconditional return rule is not applicable.

    • If the product is damaged, defrosted, packaged in damaged condition or not as ordered, please contact us after receiving the product. Within 24 hours Contact us through customer service and provide photo evidence, we will help to refund or exchange the goods.

    • No returns or exchanges will be accepted due to personal taste, accidental purchase, improper storage, etc.

Personal Information and Privacy

  1. Collection and Use of Personal Data

    • This website collects and uses members' personal information, such as name, contact information and delivery address, only to the extent necessary to provide the service.

    • Except as required by law or requested by government agencies, this website will not provide member information to third parties.

  2. Information Security

    • The Site will take reasonable steps to protect Members' personal information from unauthorized access, disclosure or misuse.

IV. Modification of Terms and Applicable Laws

  1. Modification of Terms

    • The Website reserves the right to amend these Terms and Conditions at any time, and such amendments will be posted on the Website and will take effect from the date of such posting without prior notice.

    • Members are advised to check it regularly to protect their rights.

  2. Applicable Law and Jurisdiction

    • The interpretation and application of these terms and conditions shall be governed by the laws of the Republic of China.

    • In the event of a dispute arising out of these Terms and Conditions, the parties agree that the Taiwan Taipei District Court It is a court of first instance.